"It is demoralizing to welcome people aboard flights who look right through us with no response. Smiling, and saying little things like 'please' and 'thank you' always helps to boost our spirits," writes Kristie Koerbel, a veteran flight attendant.
Same as how you can’t even apologize for taking off late or not tacking off at all. Or offering water when we have been sitting on the ground for 2 hrs and you all disappear…works both ways hon 😉
Yeah, as a long time service industry employee, treating us as real people goes a long way. Certainly, its a two way street; a little empathy on our part can sometimes defuse a combustible situation. IMHO, everyone should " serve" in some capacity at some point