Halo Support Profile Banner
Halo Support Profile
Halo Support

@HaloSupport

Followers
63,700
Following
61
Media
79
Statuses
463

Official release, update, outage, and flight updates for @Halo. Report in-game issues to the dev team and get in touch with support agents at

Seattle, WA
Joined February 2019
Don't wanna be here? Send us removal request.
Pinned Tweet
@HaloSupport
Halo Support
12 days ago
This account provides info on releases, updates, bugs, service outages, and flights. We’re unable to provide direct support over Twitter. The best and only way to officially report an issue and get support is by submitting a ticket at .
Tweet media one
0
93
1K
@HaloSupport
Halo Support
11 hours ago
Some Big Team Battle objective items such as the Flag and Power Seeds can be attached to the back of the Razorback. This allows drivers to make an impact in objective game types without passengers.
60
77
1K
@HaloSupport
Halo Support
a day ago
All bug/in-game issue tickets submitted at go to our dev team at 343 Industries. Your system and the steps to reproduce the issue matter, so if you find a bug, please submit a ticket. It helps us collect that important information.
69
49
473
@HaloSupport
Halo Support
2 days ago
If you're unable to connect to #HaloInfinite services such as Multiplayer playlists or the Shop, try closing and relaunching the game or restarting your console. Submit a ticket if that doesn't resolve the issue.
57
21
243
@HaloSupport
Halo Support
4 days ago
If you get the error message “No ping to our datacenters” in #HaloInfinite, it is because your network has blocked access to our servers. To resolve this issue open Port 3075, more information at
40
23
206
@HaloSupport
Halo Support
5 days ago
Saved films for Halo Infinite created between 11/15 and 12/7 will no longer be visible in Theatre on 12/8. To preserve any Theatre or Bookmarked videos you may wish to use a digital video recording tool.
52
41
326
@HaloSupport
Halo Support
7 days ago
The Steam Input issue affecting Xbox gamepad aiming and movement in #HaloInfinite has been resolved. Thank you for your patience.
125
86
2K
@HaloSupport
Halo Support
8 days ago
We are currently investigating reports of Steam Input affecting Xbox gamepad aiming and movement in #HaloInfinite. When we have an update, we will share it here.
105
79
1K
@HaloSupport
Halo Support
8 days ago
#HaloInfinite players: if you're having trouble hearing sound effects coming from behind you or audio cutting out on a Bluetooth headset, try the workarounds in our audio troubleshooting guide:
66
64
662
@HaloSupport
Halo Support
8 days ago
If you're currently unable to matchmake or connect to #HaloInfinite services, please relaunch the game or restart your Xbox console. Instructions on how to manually update your game: (2/2)
32
32
413
@HaloSupport
Halo Support
8 days ago
A small update for #HaloInfinite is now live on all platforms. Improvements include a round timer for Oddball in matchmaking, more accurate Halo Credits balance on Steam, and BTB stability improvements. More info in the Resolved Issues section here: (1/2)
310
262
3K
@HaloSupport
Halo Support
9 days ago
If you would like to discuss all things Halo, provide feedback, and connect with Halo community, the Halo Waypoint Forums are a great place to go:
21
12
139